Refund Policy

Effective Date: 01/01/2025

At Digital Catapult, we strive to provide high-quality marketing and consulting services to restaurants. We understand that circumstances may arise where you need to request a refund. Our refund policy is outlined below:

Eligibility for Refund

• Refund requests must be submitted within 10 days from the date of payment.
• Refunds will be processed only if the refund request is submitted via our official refund form available on our website.

Refund Amount

• Eligible customers will receive a 60% refund of the total amount paid.
• The remaining 40% is non-refundable to cover service initiation costs and administrative expenses.

Processing Time

• Refunds will be processed within 7-10 business days after verification.
• The amount will be credited to the original payment method used during the transaction.

Non-Refundable Services

The following services are not eligible for refunds:

• Services that have been fully or partially delivered before the refund request.
• Custom marketing campaigns, branding materials, or consulting reports already provided.
• Any third-party costs incurred on behalf of the client.

Contact Us

For any refund-related queries, please reach out to us at:
📧 nishant@digitalcatapult.in
📞 +91-8287195821

We reserve the right to modify this policy at any time without prior notice.